Technology Manager - Tech

ZS Beyond Healthcare Team (ZS BHC)

ZS partners with global clients across Travel, Hospitality, Retail, Financial Services, QSR, Agri-Tech, and High-Tech to drive revenue growth, operational excellence, and personalized engagement using data, analytics, and technology. Within BHC, the High-Tech focus group works with leading digital platforms, cloud providers, enterprise software companies, marketplaces, and consumer technology clients to accelerate monetization, optimize go-to-market models, modernize commercial operations, and unlock AI-driven transformation.

We help organizations evolve into intelligent, adaptive, and GenAI‑enabled ecosystems that deliver scalable business outcomes.

• Lead business development and account expansion in High-Tech, focusing on technology‑led transformation opportunities across data management & modernization, cloud migration, analytics, customer management, GenAI adoption, customer management, and incentive compensation operations.
• Build trusted senior‑level relationships (CIO, CTO, CDO, Chief Product, Chief Revenue/Commercial leaders) to shape digital roadmaps, platform strategies, and future‑state architecture.
• Apply deep knowledge of High‑Tech commercial and operational systems including CMM, IC, SaaS, digital engagement platforms, usage‑based pricing, digital advertising, marketplace ecosystems, and partner/channel models to conceptualize differentiated solution accelerators, reusable assets, and ZS points of view.
• Drive onshore‑offshore delivery excellence across multiple engagements, ensuring proactive risk mitigation, stakeholder alignment, and consistently high‑quality outcomes.
• Guide cloud‑native solution design (AWS, Azure, Google Cloud Platform) and modern data/AI architectures, leveraging advanced analytics, ML, and GenAI to unlock growth, operational efficiency, and customer insights.
• Act as the High‑Tech, technology anchor in the US, shaping pursuits and strengthening collaboration between US leadership and India tandem delivery pods.
• Represent ZS’s Beyond Healthcare technology capabilities externally and internally, driving thought leadership, market presence, and solution innovation relevant to High‑Tech.

• Bachelor’s/Master’s degree in Computer Science, MIS, IT, Engineering, or related discipline; MBA a plus.
• 10years of experience in technology consulting, digital transformation, or solution delivery within Hi Tech, SaaS, cloud, digital platforms, or enterprise software industries.
• Demonstrated experience leading large‑scale cloud, data, AI/ML, monetization, or commercial technology transformation programs.
• Strong understanding of cloud ecosystems (AWS, Azure, Google Cloud Platform), modern data engineering approaches, analytics platforms, and commercial systems such as CRM, CPQ, CLM, pricing, revenue operations, and incentive compensation.
• Experience working with digital‑native or platform‑based business models (SaaS, subscription, marketplace, ad‑tech, usage‑based pricing).
• Proven track record of growing accounts and leading senior client relationships in a professional services environment.
• Ability to translate complex business problems into scalable, ROI‑driven technology solutions.
• Strong executive presence and communication skills.
• Demonstrated ability to lead global, cross‑functional, and virtual teams across multiple complex programs simultaneously.
• Entrepreneurial mindset—capable of identifying whitespace opportunities, shaping offerings, and building reusable accelerators tailored to Hi Tech clients.

• Cross‑functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions.

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week.

Travel is a requirement at ZS for client‑facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.