Cloud Engineer - Observability & SRE

Role Summary

A senior Cloud Engineer with expertise in building and managing scalable observability and infrastructure platforms for enterprise-level cloud microservices environments. This hybrid role demands hands‑on experience with container orchestration, cloud infrastructure automation, and high‑volume monitoring systems. The engineer will own end-to-end components, support production operations, and leverage AI tools for system troubleshooting and code generation.

• Design, develop, and operate observability platforms enabling logging, metrics collection, and tracing for cloud-based microservices applications.
• Manage and optimize large‑scale Kubernetes clusters across multiple regions, including Helm chart management, pod scheduling, and resource tuning.
• Own and maintain CI/CD pipelines using tools such as Argo CD, Helm, and Git Ops methodologies to ensure reliable deployment workflows.
• Implement Infrastructure as Code (IaC) solutions utilizing Terraform on AWS to provision and manage cloud infrastructure at scale.
• Operate and maintain monitoring ecosystems including Open Search/Elasticsearch, Prometheus, Grafana, Splunk, and Kafka, ensuring high availability and performance.
• Develop automation solutions to detect, respond, and remediate production issues proactively.
• Ensure security and compliance by managing vulnerability patching and automating security best practices in container environments.
• Collaborate with cross-functional teams to improve system reliability, scalability, and performance, contributing to distributed system design.
• Participate in on‑call rotations, incident response, and post‑incident analysis to uphold SLA commitments.
• Utilize AI‑assisted coding and troubleshooting tools to accelerate system development, automation, and incident resolution.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 8 years of experience in Dev Ops, SRE, or platform engineering roles supporting production cloud environments.
• Proven incident response experience, including alert triage, root cause analysis, and SLA management in 24/7 operations.
• Expertise in Infrastructure as Code principles with proficiency in Terraform, Ansible, or similar automation tools for cloud provisioning.
• Strong scripting skills in Python, Golang, or Bash for automation, tooling, and CI/CD pipeline integration.
• Extensive experience operating and troubleshooting large‑scale Kubernetes workloads, including Helm chart management and multi‑cluster orchestration.
• Hands‑on knowledge of observability stacks such as Open Search, Prometheus, Grafana, Loki, and Splunk, including query optimization and capacity planning.
• Familiarity with Kafka and AWS MSK, including cluster operation, topic configuration, and schema management.
• Experience deploying, managing, and migrating Splunk Enterprise environments with Kubernetes‑based log shipping architectures.
• Working knowledge of Open Telemetry, distributed tracing, and application performance monitoring in cloud environments.
• Understanding of security frameworks, container hardening practices, and vulnerability remediation at scale, including standards such as FedRAMP, STIG, IL5, ISO 27001, and SOC 2.
• Experience using AI tools like LLMs, Git Hub Copilot, or custom AI agents to enhance operational workflows and incident management.
• Effective communication skills and the ability to work independently in a hybrid work setting.

Publishing Pay Range: $65.00 - $67.00 hourly

This position offers a hybrid schedule, with time split between the office and remote work.