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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-06-02
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Technical Support, IT Consultant
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to provide Level 1 support to end users in a healthcare environment. You will be responsible for resolving issues, mentoring junior agents, and ensuring high-quality service delivery. This full-time position allows for remote work, emphasizing customer service and technical expertise.
Candidates should possess 3–5 years of relevant experience, particularly within healthcare IT, alongside a strong understanding of the Epic platform and Active Directory administration.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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