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HelpDesk/Support IT Support

Remote Bilingual Service Desk Analyst - Level 1 IT Support

Remote / Online - Candidates ideally in
Carson City, Douglas County, Nevada, 89702, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
CAI is seeking a remote Service Desk Analyst responsible for providing Level 1 technical support. The ideal candidate will have 6-12 months of customer service and technical support experience, strong troubleshooting skills, and a GED or High School Diploma. This full-time position requires excellent communication skills and attention to detail, with duties including troubleshooting IT issues through various channels. Benefits include medical, dental, and vision insurance along with 401k access.
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