AWS Support Engineer; Production Support

Position: AWS Support Engineer (Production Support)
Job title - AWS Support Engineer (Production Support)
Work location - Charlotte (NC)
Is it Hybrid, onsite or remote position - Hybrid
Does this position require Visa independent candidates only? Yes

Mandatory skills
"

Experience of AWS services (Step functions AWS Lambda S3 IAM EC2 Rest APIs  Kafka and other AWS cloud services
" Any one of Java  Spring boot C++  C
" Knowledge of Python Pyspark
" Any one of RDMS SQL technologies; SQL ostgre

SQL racle
" Knowledge of any ETL tools
" Awareness on any job scheduling platform like Control M / Autosys
Minimum years of experience needed in the required skills- 5-8 years

Domain - Financial Services

Complete job description
" Support the Production and Operations support function for critical applications aligned to a line of business.
" Perform in-depth log analysis to identify and diagnose issues in production systems
" Utilize monitoring tools like Splunk/Data Dog, Zipkin, App Dynamics, Cloud Watch etc. to quickly zero-in on application and infrastructure issues
" Collaborate with development teams by providing technical findings from Production incidents and assist in determining the root cause and resolution
" Look for areas of improvement in monitoring, application stability, and speed of determining root causes
" Identify opportunities for automation and be a relentless champion to reduce manual and repetitive tasks
" Ensure quality and timely communication is maintained with business and technology stakeholders on critical issues