Help Desk Support

Description

Allowing self owning devices. Bring your own device will affect around 9000 lines that will need to be assisted with. It is a 2026 initiative and could last all year. These 2 will be working different shifts to support any calls that come in for device transition. These 2 will be giving permissions, routing numbers, and giving passwords and pins.

Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset, Windows 10, Support, Office 365, Servicenow.

Help desk support, Help desk, Troubleshooting, Customer service, Service desk, Phone support, Ticketing system, Password reset.

The shifts are 7am-4pm; with a 1 hour lunch. Every other Saturday from 9am-6pm where you can work from home.

Intermediate Level

This is a Contract position based out of Wichita, KS.

The pay range for this position is $18.00 - $18.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wichita,KS.

This position is anticipated to close on May 15, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.