IT Quality Assurance Manager

At Alix Partners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, Alix Partners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices.

We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
Alix Partners has embraced a hybrid work model to provide flexibility and support our employees' work-life integration. Our hybrid model combines a mix of in-person at an Alix Partners office on Tuesday, Wednesday, and Thursday, with remote working options on Monday and Friday.

Location:

Southfield, MI (hybrid)
What you'll do
In this critical role, you will have global responsibility for Quality Assurance and the team of Quality Assurance Analysts (direct, contract, and vendor). The Quality Assurance team is responsible for understanding business processes, systems/applications, testing protocols, and requirements/intended functionality for new projects. They are also responsible for growing and maintaining our Automated Testing Processes using our automated testing tools.
The Corporate Applications Development & Platform Support Quality Assurance Manager should be able to validate business, functional, non-functional requirements and use cases. You will lead the function that works closely with the BA Manager and BA team, Project Management Manager and Project Managers, Business Relationship Managers, and Software Developers to create the QA function for the company. You and your team will execute those portions of the project lifecycle dealing with quality assurance, test strategy, test cases, scripts, test data, testing results and metrics, backlog grooming and acceptance criteria creation.
This role will oversee the QA function and will create the standards, templates, guidelines, methodologies, and processes required for optimal quality assurance and will support the selection of tools to execute this function and incorporate it seamlessly into application development, project management SDLC/methodology, and delivery team. Role may require supporting multiple methodologies (waterfall, iterative, agile).
The Corporate Applications Development & Platform Support Quality Assurance Manager is a full-time role located in Southfield, Michigan and reports to the Application Development & Platform Support Director. Paid relocation is not available for this position.

Management of QA function and allocation of QA resources on projects based on priority and other elements of resource management of a shared service
Participate in the leadership team for the PMO with BA Manager, BRM leader(s), ITSM leader, and PM Manager
Coach and mentor of quality assurance team members
Document and differentiate testing and validation of business requirements, functional requirements, non-functional requirements, use cases and/or features, epics, and user stories
Establish traceability from test cases back through business requirements
Develop test plans, scripts, criteria and/or acceptance criteria
Provide criteria for and/or create test data to support testing phases
Support and enforce IT PMO processes and systems
Collaboration on development of standards, processes, and tools across the project delivery
Provide leadership in release management; collecting, documenting, coordinating and publishing a release cadence and calendar, in addition to creating necessary processes, templates, and other elements of initial release management capabilities
Support in-house development teams with quality assurance for projects and support validation
Participate in demand management, supply management and estimating as well as staffing and resourcing decisions for projects and programs
Collaborate on evaluation of vendors and development of new systems requirements related to quality assurance…