ServiceNow Developer

TEKsystems is seeking an experienced Service Now Developer to join a growing IT team at a local bank in Hawaii. This role will lead the design, development, and enhancement of IT Service Management (ITSM) solutions to support enterprise operations. The ideal candidate will bring technical expertise in Service Now, a deep understanding of ITIL processes, and the ability to translate business needs into scalable technical solutions.

This is a great opportunity to work in a collaborative, tight-knit team environment while contributing to the evolution of critical IT platforms. This person should be on the island of Oahu and able to go in office when needed. If you are interested, please apply and one of our recruiters will reach out to you!

Responsibilities:

+ Lead the design, development, and customization of Service Now ITSM solutions

+ Translate business requirements into technical solutions and workflows

+ Configure and enhance core ITSM modules including Incident, Problem, Change, Knowledge, and Service Catalog

+ Troubleshoot and resolve platform issues and performance challenges

+ Integrate Service Now with other enterprise applications and systems

+ Develop and maintain dashboards, reporting, and performance analytics (indicators, scorecards, widgets, etc.)

+ Participate in Agile ceremonies including sprint planning and stand-ups

+ Collaborate with cross-functional stakeholders to drive continuous service improvement

+ Contribute to platform roadmap planning and optimization strategies

+ Stay up to date with Service Now releases, new features, and industry best practices

Qualifications:

+ Bachelor's degree in IT or related field (or equivalent experience)

+ Experience developing on ITSM platforms

+ Experience delivering IT application solutions in a technology environment

+ Hands-on experience customizing Service Now or similar platforms

+ Experience working with core Service Now applications (Incident, Problem, Change, Knowledge, Service Catalog)

+ Experience working in Agile environments and participating in sprint planning

+ Familiarity with Performance Analytics (dashboards, KPIs, indicators, etc.)

+ Solid understanding of ITIL concepts and best practices

+ Strong analytical, problem-solving, and communication skills

+ Service Now Certified System Administrator is a plus

+ Certified Service Now Application Developer is a plus

Job Type & Location

This is a Permanent position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $110000.00 - $145000.00/yr.

Excellent benefits including healthcare coverage, PTO, holiday pay, 401K matching

Workplace Type

This is a fully remote position.

Final date to receive applications

This position is anticipated to close on Jun 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.…