Manager Sr., IT Infrastructure GSS

Vacancy Name
Manager Sr., IT Infrastructure GSS

Employment Type
Full Time (Open Ended)

Childfund Work Location
Richmond, VA

Childfund Division
Talent, Technology, and Finance (TTF)

Child Fund Department
Information Technology

Job Details

Position Title:
Sr. Manager, IT Infrastructure, GSSLocation: Richmond, VAChild Fund office: IOManager/Supervisor title: Director, Cybersecurity, Risk & Data ProtectionPosition type: Full-time regularWork environment: HybridThis is a full-time, open-ended, hybrid position located in Richmond, Virginia. Remote candidates will not be considered.
Candidates must have current work authorization in the United States to be eligible.
The anticipated salary range for this position is $100,000-$115,000 per year with outstanding benefits.
About Child FundChild Fund is a child-focused international development organization that connects children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are. We work directly in 23 countries, with extended reach to more than 60 countries through our global partnership network.

Child Fund's Values
We aspire for every person in our organization-program participants, supporters, staff, and volunteers alike-to feel free, safe, and confident to be themselves. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.

Child Fund's Commitment
Child Fund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. Child Fund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services.

Child Fund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded About This RoleThe IT Infrastructure Manager ensures reliable, secure, and scalable infrastructure services across Child Fund International's global footprint.

Reporting to the Director of Cybersecurity, Risk and Data Protection, this role leads the Infrastructure team and partners with Technology and business leaders to deliver dependable platforms and connectivity.

Key areas of ownership include:

• Global infrastructure and network service model with centralized standards, regional execution, and strategic partners to support Child Fund's decentralized operating environment.
• Azure governance and architecture, including global Azure network architecture (hybrid connectivity, segmentation, resiliency, and cost optimization), landing zones (with development teams), monitoring/alerting, backup/DR, and secure-by-default/Zero Trust patterns aligned with Cybersecurity and data residency needs.
• Microsoft 365 collaboration and remote connectivity (Teams/voice/video) performance, supported by proactive observability and service health dashboards.
• AI readiness and capability building: ensure infrastructure foundations can support AI-enabled services securely and at scale; upskill the team through standards, training, and reusable patterns.
• On-premises infrastructure operations (servers and VMware), including capacity planning and lifecycle practices.
• Infrastructure budgeting, forecasting, and cost optimization across regions and products.
• Clear communication of infrastructure strategy, priorities, risks, and tradeoffs to executive and nontechnical stakeholders.

Required Experience and Education

• 8+ years of progressive IT experience, including 3+ years in infrastructure engineering, operations, or cloud platform management in a multi-site or global environment.
• At least 2 years of experience leading a team.
• Demonstrated experience governing Microsoft Azure, including subscription/resource governance, landing zones, networking, compute/storage, monitoring, backup/DR, security posture, cost management, and lifecycle/patching.
• Strong experience with Microsoft identity and productivity ecosystem (Entra, Active Directory, Microsoft 365, Intune) and supporting collaboration/remote work services;
  Power Platform experience a plus.
• Experience managing on-premises server and virtualization platforms (including VMware), including capacity planning, patching/lifecycle, backup/restore, and incident/problem/change processes.
• Experience defining and operating infrastructure/network services using IT service management practices (incident/problem/change, service catalogs, SLAs/OLAs) and service health/observability metrics across regions and partner-delivered services.
• Experience supporting data residency/sovereignty requirements and infrastructure business continuity practices (BCP/DR planning and…