Senior ServiceNow Developer

United States

Secret

Fully remote

Information Technology

** Overview*
* GovCIO is currently hiring fora   
** Senior Service Now Developer
** to support the design, development, and maintenance of mission-enabling applications for the U.S. Coast Guard. This is a remote position.

** Responsibilities*
* As a Senior Service Now Developer, you will support the rapid delivery of functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include:

+ Develop and configure applications within the Service Now platform, utilizing App Engine, Flow Designer, and UI Builder to meet mission objectives with minimal manual coding.

+ Collaborate with stakeholders to analyze requirements and translate operational needs into scalable, functional scoped applications and Service Now modules.

+ Execute the full SDLC utilizing diverse methodologies, including Scrum, Agile, Dev Sec Ops , Lean, and Waterfall, ensuring Service Now releases are delivered on schedule.

+ Troubleshoot and resolve technical issues related to platform integration, MID Server configuration, deployment, and functional defects.

+ Minimize technical debt by applying Service Now best practices and platform governance to ensure "out-of-the-box" alignment.

+ Maintain cybersecurity compliance by developing Service Now applications that conform to USCG system security requirements and federal data protection standards.

+ Produce and maintain technical documentation, including Software Product Documentation, Update Set logs, and updates to the Software Lifecycle Management Plan.

+ Support application lifecycle activities, including the migration of legacy workflows into Service Now and the modernization of existing platform modules.

+ Provide technical insights regarding Service Now platform capabilities, governance models, and digital transformation strategies.

** Qualifications*
* High School with 6 - 9 years (or commensurate experience)

** Required Skills & Experience*
* + Demonstrated experience developing on the Service Now platform.

+ Proven ability to execute the SDLC using modern frameworks such as Agile, Dev Ops, or Dev Sec Ops  in a mission-critical environment.

+ Experience securing Service Now applications in accordance with USCG, DoD, DHS, or federal cybersecurity policies.

+ Proficiency in systems integration, including connecting Service Now with external data sources, APIs, and enterprise infrastructure.

+ Strong communication skills with the ability to participate in technical discussions and translate requirements between stakeholders and engineering teams.

+ Ability to manage tasks in a fast-paced environment, focusing on platform scalability and operational readiness.

Clearance Required:

Active Secret Clearance

** Preferred Skills & Experience*
* + Experience supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.

+ Knowledge of Service Now Governance or the Common Service Data Model (CSDM).

+ Service Now Certifications (e.g., Certified Application Developer or Certified Implementation Specialist).

+ Familiarity with enterprise IT governance and hybrid cloud integration.

+ Strong analytical, problem-solving, and continuous improvement mindset.

** Posted Salary Range*
* USD $ - USD $ /Yr.

** Company Overview*
* GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

** What You Can Expect*
* ** Interview & Hiring Process*
* If you are selected to move forward through the process, here's what you can expect:

+ During the Interview Process

+ Virtual video interview conducted via video with the hiring manager and/or team

+ Camera must be on

+ A valid photo  be presented during each interview

+ During the Hiring Process

+ Enhanced Biometrics  screening

+ Background check, to include:

+ Criminal history (past 7 years)

+ Verification of your highest level of education

+ Verification of your employment history (past 7 years), based on information provided in your application

** Employee Perks*
* At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

+ Employee Assistance Program (EAP)

+ Corporate Discounts

+ Learning & Development platform, to include certification preparation content

+ Training, Education and Certification Assistance
* + Referral Bonus Program

+…