Manager, Revenue Cycle Transformation - IT Services

Position: Manager, Revenue Cycle Applications Transformation - IT Services - Full Time
Come work at the best place to give and receive care!

Job Description:

Manager, Revenue Cycle Applications Transformation

Job Description:

Who We Are:

Solution Health is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at Solution Health as we continue to advance our technology platforms.

We are seeking an Epic Application Analyst for the following applications: HB or PB Certification Required. Epic Build experience required. Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process.

About the Job:

* We are seeking a Manager, Revenue Cycle Transformation.

* The Manager, Revenue Cycle Applications Transformation is responsible for leading the planning, delivery, and adoption of enhancements, optimization efforts, and transformational initiatives across Epic Resolute and associated Revenue Cycle systems. This role focuses on advancing revenue cycle capabilities through disciplined project delivery, workflow redesign, platform optimization, automation, and modernization efforts that improve financial performance, user experience, and operational efficiency. The Manager partners closely with Revenue Cycle, operational leaders, and IT peers to translate strategic priorities and business needs into executable roadmaps, funded initiatives, and measurable outcomes

* General schedule Monday-Friday, Eastern time business hours with some flexibility. This position participates in an on-call rotation to support application needs. Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices.

Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

What You'll Do:

* Own the delivery of Revenue Cycle application enhancements, optimization initiatives, and transformation programs, new functionality adoption, workflow redesign, and integration of enabling technologies.

* Serve as the primary IT Owner for Revenue Cycle application enhancements and transformation initiatives, owning requirements definition, backlog prioritization, sequencing, and outcome-focused delivery.

* Lead domain-level planning and execution for initiatives that improve revenue integrity, reduce manual effort, streamline workflows, and enhance end-user experience across patient access, billing, claims, and follow-up functions. Apply a high degree of technical and business expertise as a consultative leader, acting in an advisory capacity to identify, design, and deliver solutions that capitalize on development synergies, challenge traditional approaches, and push Revenue Cycle technology and workflows beyond the status quo.

* Partner with Revenue Cycle leadership to identify, shape, prioritize, and sequence enhancement and transformation opportunities into actionable roadmaps and funded work, aligned with organizational strategy, capacity, and governance.

* Apply Agile and ITIL-aligned practices to manage enhancement backlogs, project portfolios, and delivery workflows, balancing speed, quality, risk, and operational readiness.

* Coordinate closely with the Manager, Revenue Cycle Applications - Service Reliability to ensure changes are operationally ready, supportable, and transitioned smoothly into steady-state operations.

* Drive adoption and value realization through structured change management, stakeholder engagement, training coordination, and post-implementation evaluation.
• Identify opportunities for automation, standardization, and reduction of technical or process debt, partnering with enterprise architecture, integration, data, and automation teams as appropriate.

* Provide consultative, domain-level insight into upcoming changes, dependencies, risks, and tradeoffs, acting as a trusted advisor to business, clinical, and IT partners to inform decision-making across portfolio governance and leadership forums.

* Partner closely with Clinical Applications leadership, Training, and Informatics teams to ensure Revenue Cycle initiatives are aligned with enterprise workflows, documentation standards, reporting strategies, and end-user education, supporting consistent adoption, change readiness, and system-wide optimization.

* Ensures assigned applications are consistent with professional standards of practice including clinical, financial, data security standards, HIPAA, legal, regulatory and policy requirements. Remains current with healthcare and information systems developments/emerging…