M365 Solutions Engineer

About Us

inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improvingsecurityand driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to beinforcedin every MSP!

About our opportunities

We are seeking a commercially minded, community-focused Solutions Engineer to join our rapidly growing team. In thispre-salesrole, you will be at the forefront of engaging with prospective and existing MSP partners - delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi-tenant management.

You'llplay a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey.

Whatyou'llbe doing

• Lead Presales Engagements:
  Deliver tailored, high-impact product demonstrations thatshowcaseinforcer'scapabilities for multi-tenant management, security, and operational efficiency.

• Technical Discovery & Solution Mapping:
  Engage with prospects to understand their business and technical requirements, mapping these toinforcer'sfeatures and benefits.

• Proof of Value:
  Develop and present proof-of-concept solutions, technical deep-dives, and ROI analyses todemonstratehow inforcer addresses MSPs' pain points.

• Trusted Advisor:
  Guide MSPs through technical evaluations, onboarding, and enablement-helping them realise the full value of inforcer.

• Community Advocacy:
  Drive engagement within the Microsoft 365 and MSP community, especially via online platforms like Discord, to support partner learning and enablement.

• Sales Collaboration:
  Work closely with the sales team to respond to RFPs, technical questionnaires, andparticipatein solution design workshops.

• Feedback Loop:
  Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.

• Enablement & Training:
  Deliver presentations, workshops, and enablement sessions for partners and internal teams to upskill on Microsoft 365 and inforcer best practices.

• Stay Current:
  Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcerremainsat the cutting edge

What We Can Offer You

Competitive Compensation:
Attractive salary, competitive annual leave allowance and benefits

Work-Life Balance:

Flexible working hours and hybrid/remote working options to support a healthy work-life balance

Regular Team Socials:

We celebrate our team, our milestones, and our new businesses with social events every month

Investing in Your Future:

We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths

Inclusive Environment:

A supportive and inclusive workplace that values diversity and encourages collaboration and innovation

Employee Recognition:

Programs to recognise and reward employees for their contributions and achievements

Skills We Need for This Role

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space. Experience with MSPs or Microsoft 365 would be beneficial.

• Experience in delivering engaging product demos and technical presentations to both technical and non-technical audiences.

• Strong consultative skills-able to translate technical features into clear business value and ROI for MSPs.

• Excellent communication, collaboration, and problem-solving abilities.

• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.

• A growth mindset and passion for continuous learning.

Don't quite haveall ofthese skills? Why not apply and our team can review your experience and fit for the role.

We'dlove to hear from you!

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Department MS365 Specialists Locations US Office Remote status Hybrid