Delivery Lead

Job Title

Delivery Lead

Information Technology

Exempt

The Delivery Lead is a technically-minded, servant-leader and agile practitioner on one of the Hy-Vee product delivery teams. Your primary customer responsibility is your team and managing delivery to meet the needs of your business stakeholders. Your focus is two-fold: use agile best practices to develop and optimize the way your teams work together to ship products and continuously deliver, and work with other internal unit counterparts in IT to identify and manage the risks and dependencies that may impede your team.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and

Reports to:

TBD

None

• Help the team execute the vision and strategy for the product implementation and integration with other systems in the Hy-Vee product ecosystem.
• Interface with other unit teams to identify, manage and resolve dependencies and risks facing your team.
• Assist product owners, tech leads, and business stakeholders to capture, track and update requirements.
• Autonomously identify and mitigate team performance issues, and celebrate team successes.
• Coordinate and oversee the release management process with the tech lead.
• Assist engineering teams in estimating and capturing the size and scope of proposed work.
• Provide visibility into delivery targets, commitments and progress.
• Lead, adopt and optimize agile best practices to ensure predictable throughput and responsiveness to team and business dynamics.
• Create documentation for new features and ensure support teams are onboarded and aware of how to support them.
• Develop and maintain standards and disciplined use of team tools, roadmaps, and information radiators.
• Lead triage, analysis, resolution and communication of production issues for your team and, when necessary, across teams.
• Identify and monitor key performance indicators for team health and product progress.
• Develop and constantly refine cadence meetings to be productive.
• Work with product owners to ensure the backlog aligns with the overall product roadmap.
• Ensure production vision and technical execution are in harmony with the technical members of the team.
• Craft technical documentation and informational content that quickly conveys high-value information to stakeholders.
• Help ensure and set team goals that are achievable yet challenging.
• Coach the team to improve collaboration and self-organization.

• Cross-functional leadership skills to execute product strategy.
• Multiple years of hands-on experience as a Delivery Lead/Scrum Master.
• Experience working within an environment with a continuous discovery/delivery mindset.
• Multiple years of experience working directly with software engineers.
• Ability to learn new domains quickly.
• Desire to grow as an individual through continuous learning of new techniques.

A bachelor's degree is preferred, or equivalent experience.

May lead and direct the work of others but no direct reports.

Visual requirements include: ability to see detail at near range with or without correction. Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10pounds, and occasionally standing or walking. Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.

The duties for this position are performed in a general or remote office setting. There is weekly pressure to meet deadlines and handle multiple tasks in a day.

Laptop and desktop computer, telephone, copier, fax, printer, PC with Microsoft Office programs and other software relevant to the specific position.

None

Has frequent contact with office personnel in other departments related to the position as well as occasional contact with users and customers.

Has access to confidential information.