Pharmacy IT Support Technician

Pharmacy IT Support Technician I

Location:

Pharmacy Warehouse, McDonough, GA (on-site; reliable transportation required)

Schedule:

Monday through Friday 8:00 AM - 4:30 PM ET, occasional Saturday.

• Perform regular scheduled maintenance on pharmacy automation systems.
• Maintain and manage assets and inventory of all parts and equipment required for warehouse operations.
• Receive, configure, and deploy new desktop and laptop computers to warehouse users.
• Install or reconfigure appropriate desktop hardware, peripherals, printers, software, and line equipment.
• Schedule and communicate maintenance windows for production line downtime to appropriate teams.
• Respond to and resolve or escalated issues and requests raised via ticket system, chat, phone, or walk‑up related to the automated Pharmacy production line, warehouse computers, printers, and proprietary applications.

• 1+ years of IT/Software Support.
• 1+ years in a warehouse environment.
• Proficiency in Microsoft Office and Google Suite.
• Experience using standard hand and power tools and understanding safety practices.
• Experience using standard warehouse equipment (forklift, pallet jack, hand‑truck, ladders, etc.).
• Strong technical and mechanical aptitude; quick learner capable of understanding workflow capability and constraints.
• Excellent communication skills, both verbal and written.
• Strong organizational and time management skills; ability to work independently.
• Working technical knowledge of current IT protocols, operating systems, and standards.
• Excellent technical knowledge of PCs, printers, and desktop hardware.

• General warehouse safety awareness.
• Conveyor/assembly line maintenance experience.
• Associate’s degree in computer science, computer information systems, or related field (education may be considered in lieu of experience).

Environment where dogs are present; ability to sit and stand for shift work; light physical effort; repetitive tasks; must have reliable internet connection during work hours; occasionally lift up to 25 lbs; stooping, lifting, and/or bending.

Pay range (US based): $22.89 - $27.00 per hour.

Competitive pay and benefits including medical, vision, dental, and life insurance; employee assistance program; pet insurance and virtual vet care; paid parental leave; flexible scheduling and remote work where possible; retirement savings plan (401k/RRSP) with employer matching; PTO, holidays, floating holidays, and volunteer day.

We are an equal opportunity employer. No agencies please. Vetsource is an E‑verify employer.