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Remote Tier 1 IT Help Desk Engineer

Remote / Online - Candidates ideally in
Bloomington, Hennepin County, Minnesota, USA
Listing for: Element Technologies, LLC
Remote/Work from Home position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below

Element Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote technical support, assisting with issues such as printers, passwords, and antivirus alerts. You'll manage tickets through Connect Wise PSA and work closely with service teams to ensure smooth client operations.

The ideal candidate has hands-on experience in a help desk environment, strong troubleshooting skills, and familiarity with tools like IT Glue and Connect Wise PSA. Competitive salary starting at $50,000 depending on experience.

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