Senior Project Manager - Implementation

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. The company values Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, Veeva became a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

We support a Work Anywhere environment to enable flexibility to work from home or in the office.

Join us in transforming the life sciences industry, committed to making a positive impact on our customers, employees, and communities.

Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.

We are hiring a Senior Project Manager, Implementation to join our Client Success team.

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication, proactive risk mitigation, and team accountability to maintain strict timelines
• Manage a portfolio of 10 to 20 concurrent projects, balancing complex, multi-system integrations with standard deliveries
• Configure client applications utilizing no-code flow builders and conduct rigorous quality assurance testing, including preparing annotations for MLR/PRC regulatory submissions prior to release
• Coordinate cross-functionally with Implementation Consultants, Account Executives, Product Managers, and Support teams to ensure seamless project delivery
• Scale implementation operations by developing SOPs, creating integrated template project plans, and continuously optimizing internal tools and discovery processes
• Coach and mentor Associate and Project Manager-level team members to foster professional growth and team efficiency

• Portfolio Management: 4–6 years of experience managing 10–20 concurrent software implementations, specializing in multi-product rollouts and complex, multi-system integrations
• Process & Scaling:
  Built standard SOPs and project templates that improved and streamlined the implementation lifecycle
• Product Launch:
  Hands-on experience deploying and troubleshooting beta or newly released products

• PMP certification or equivalent
• Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences
• Background in healthcare technology or a marketing agency
• Experience mentoring or coaching junior project managers

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $90,000 - $150,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary based on experience and location. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ta