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Bilingual IT Helpdesk Analyst; Spanish/English - Remote
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-06-03
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CAI is searching for a Bilingual Service Desk Analyst to support English and Spanish speaking users with IT-related queries. This full-time, remote position requires at least 6-12 months of experience in technical support and customer service. Responsibilities include troubleshooting technical issues, managing service requests, and ensuring exceptional customer service. The position offers $18.00 per hour plus language bonuses, along with benefits like medical, dental, and 401k access.
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