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Senior Desktop Support Engineer — Remote & Onsite

Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01609, USA
Listing for: SISL Global
Remote/Work from Home position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

SISL Global is seeking a skilled technical support professional in Worcester, Massachusetts, to provide second-level assistance for hardware and software issues. The ideal candidate will have experience in troubleshooting Windows and Mac systems and will be responsible for diagnosing advanced technical problems and maintaining operating systems.

This role requires strong collaboration with the IT team, as well as training junior technicians. It emphasizes compliance with IT policies and user satisfaction.

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Position Requirements
10+ Years work experience
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