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Remote Senior Service Desk Analyst - Healthcare IT & Epic
Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-06-03
Pierre, Hughes County, South Dakota, 57501, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
CAI is seeking a Senior Service Desk Analyst to deliver Level 1 support in a healthcare environment. You will handle complex issues, mentor junior agents, and ensure high-quality service delivery. This is a full-time remote role.
The ideal candidate will have 3–5 years of experience in technical support, hands-on experience with the Epic platform, and strong troubleshooting skills. The pay range for this position is between $47,000 and $55,000 per year, with benefits including medical and dental insurance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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