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East Coast Remote Tech Support Engineer — SaaS & API

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Ketch
Remote/Work from Home position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 125000 USD Yearly USD 90000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: New York

Ketch is seeking a Technical Support Engineer for the East Coast to deliver quality technical support to its clients. This role requires strong knowledge of JavaScript, HTML, CSS, and APIs, with interaction across teams for troubleshooting and implementation.

The ideal candidate will possess over 4 years of experience in technical support roles, focusing on B2B SaaS environments. Ketch is committed to creating a diverse workforce and offers competitive salaries between $90,000 and $125,000.

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