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Remote User Support Specialist - Temporary

Remote / Online - Candidates ideally in
Midwest City, Oklahoma County, Oklahoma, USA
Listing for: ORCID
Full Time, Seasonal/Temporary, Contract, Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote User Support Specialist - Temporary (Up to 18 months)
ORCID is looking for a fully remote Temporary User Support Specialist. In this role, you will respond to user queries globally via Zendesk. You will ensure support for the community and provide a 'voice of the user' within the organization. Candidates should have helpdesk experience, exceptional communication skills, and be tech-savvy. The role requires availability during European business hours and is fixed-term (up to 18 months), full-time (40 hours/week).

Flexibility in scheduling is offered outside these hours.
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