Manager, Strategic Advisory Services; Remote

Crowd Strike, Inc.

Full time

R28590

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

Crowd Strike is looking for a highly motivated Strategic Advisory Services Manager to help lead a team of consultants focused on helping Crowd Strike customers enhance their security programs, educate their employees, and develop tailored cyber initiatives. The team acts as a trusted advisor to our clients and serves as a source of expertise in areas related to security strategy and readiness posture.

The Manager oversees multiple engagements, ensuring their success, coaching the consultants delivering the work, and ensuring they have the resources and support needed to succeed. The Manager is also responsible for staffing, skills and team development, tool and methodology upkeep, sales support, thought leadership, and other administrative support tasks.

• Do you find yourself keeping up with the latest cyber breaches?
• Do you want to help companies protect themselves against malicious adversaries?
• Are you passionate about growing and maturing high-performing teams?
• Do you thrive on engaging with executive and senior management individuals?
• Are you comfortable being the initial escalation point for difficult client situations, where necessary?
• Are you ready to engage directly in customer work while also maintaining the structures that make the work standardized and repeatable?
• Do you enjoy leading and working alongside a team of A-players?
• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
• Do you crave new and innovative work that actually matters to your customer?
• Do you have strong communication and writing skills?
• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

• Oversee large and complex Strategic Advisory Services engagements, supporting a dedicated project team and engaging with executive-level individuals across a wide range of industry segments.
• Oversee the day-to-day operations of the Strategic Advisory Services practice.
• Act as a primary contact for coordination of Strategic Advisory Services activities, both with internal stakeholders and customers.
• Serve as the first point of escalation for any issues that arise in the delivery of our services.
• Uphold and promote the highest standards of quality across all our Strategic Advisory Service offerings.
• Coach and mentor a team of highly skilled high-performing consultants.
• Hire, train, and develop new consultants.
• Develop, refine, and maintain tools, processes, and methodologies that allow us to consistently deliver high-quality work in an efficient and effective manner.
• Work with Crowd Strike leadership to develop strategic plans for the Strategic Advisory Services practice that align with organizational objectives.
• Must be able to effectively communicate at all levels (executive leadership and technical support teams) within Crowd Strike and our customers.
• Work with a Sales team to scope new customer engagements.

Successful candidates will have at least 10 years of experience in several of the following areas:

• Team leadership in a matrixed consulting environment
• IT / Security Management Consulting
  : you've held leadership positions and owned relationships with organizational executives as a management or technical consultant. You've worked on a range of infosec and IT issues, including both technical cybersecurity (e.g., applying controls, improving architectures) and operational cybersecurity (e.g., organizational alignment, cyber policy review)
• Security Program Development
  : you've personally contributed to and led the development, management, and implementation of a security program, helping organizations build, enhance, or recalibrate their plans for a successful future-leaning security program. This may include aspects of developing a SOC, CSIRT, Fusion Center, or programmatically managing several security initiatives that support maturation of a centralized security function.
• Security Analysis / Operations
  : you've held leadership or key delivery positions in organizations or on teams that focus on…