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Remote IT Service Desk Analyst – AI-Driven

Remote / Online - Candidates ideally in
Orem, Utah County, Utah, 84057, USA
Listing for: RGIT Australia
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Analyst – AI-Driven Support

RGIT Australia is seeking a Service Desk Analyst for internal technology support, overseeing IT requests from a remote workforce of approximately 1,700 people. Responsibilities include managing and resolving IT support tickets, hardware procurement, and ensuring staff have necessary tools.

The ideal candidate will have 1-3 years of IT support experience, proficiency with Jira, Google Workspace, and excellent communication skills. The role promotes remote work flexibility and utilizes cutting-edge AI tools to enhance service efficiency.

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