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Remote MSP Help Desk Specialist - Tier 1
Remote / Online - Candidates ideally in
Suffolk, Virginia, 23432, USA
Listed on 2026-06-04
Suffolk, Virginia, 23432, USA
Listing for:
Strategic Technology Solutions, LLC
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A Managed Services Provider is seeking a Service Desk Specialist to provide technical expertise through their Service Desk Department. This remote position focuses on client satisfaction and involves supporting clients with professionalism. Key responsibilities include managing client tickets, onboarding/offboarding, and maintaining documentation. The ideal candidate has 4+ years of IT experience, excellent communication skills, and familiarity with Microsoft technologies. Candidates with relevant certifications and a commitment to success will fit well in this role.
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