Microsoft Licensing Analyst

Direct message the job poster from Talent Groups

Job Description:

We are seeking a highly skilled Microsoft Licensing Analyst to manage Microsoft software across all state agencies. The ideal candidate will be responsible for ensuring compliance, optimizing costs, and providing expert support on Microsoft licensing matters. This is a remote contract role offering an excellent opportunity to work with stakeholders across various state agencies.

Key Responsibilities:

Licensing Management:

• Utilize Service Now to track and manage Microsoft licenses.
• Maintain expertise in Microsoft licensing models, including Enterprise Agreements, Cloud Solution Provider (CSP) programs, and other licensing options.
• Administer and manage software licenses to ensure compliance.
• Track license usage, renewals, and true-ups for cost optimization.
• Collaborate with agency stakeholders to assess software needs and ensure appropriate licensing.

Procurement & Cost Optimization:

• Work with procurement teams to negotiate and procure Microsoft licenses cost-effectively.
• Stay updated on changes in Microsoft licensing policies to refine procurement strategies.
• Maintain strong relationships with Microsoft and Insight (reseller) representatives for smooth procurement processes.

Compliance & Auditing:

• Contribute to the development and implementation of Software Asset Management (SAM) policies and procedures.
• Conduct regular compliance audits to identify and address licensing issues.
• Maintain accurate records of license usage and compliance for audit purposes.
• Work with internal and external auditors to demonstrate compliance with Microsoft agreements.

Stakeholder Support & Training:

• Provide expert guidance on Microsoft licensing models, compliance requirements, and cost-saving strategies.
• Develop and deliver training materials on licensing policies and procedures.
• Offer technical support to agencies regarding licensing concerns.

Reporting & Documentation:

• Maintain detailed records of all licensing agreements, purchases, and usage in Service Now.
• Generate regular reports on licensing compliance, costs, and usage trends.
• Prepare monthly, quarterly, and annual reports on software asset management activities.

Qualifications:

• 5+ years of experience in Microsoft licensing management or Software Asset Management (SAM).
• Proficiency in Microsoft licensing models (EA, CSP, MPSA, etc.).
• Hands-on experience with Service Now for license tracking and management.
• Strong knowledge of software procurement processes and contract negotiation.
• Experience conducting software compliance audits and working with auditors.
• Excellent communication and stakeholder management skills.
• Strong analytical skills with the ability to identify cost-saving opportunities.

Preferred Qualifications:

• Experience working with state or government agencies.
• Certifications in Microsoft Licensing, ITIL, or SAM.
• Familiarity with Microsoft Volume Licensing Service Center (VLSC).
• Knowledge of cloud-based licensing models (Azure, Microsoft 365, etc.).

Mid-Senior level

Contract

Analyst

Technology, Information and Media