Physical Security Solution Architect

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

The Physical Security Solutions Architect designs, positions, and delivers end‑to‑end physical security solutions that protect people, facilities, and assets. This role blends deep technical expertise in physical security technologies with customer‑facing consultative skills, working closely with Sales, Engineering, and Delivery teams to translate business and security requirements into scalable, compliant, and cost‑effective designs.

• Full Benefits
• Medical
• Vision
• 401K match
• 7 company holidays + generous PTO

*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future. ***

• Design comprehensive physical security architectures mainly including video surveillance (CCTV/IP cameras), access control systems, and intrusion detection.
• Develop logical and physical security system designs that align with customer risk profiles, regulatory requirements, and facility constraints.
• Produce architecture diagrams, Bills of Materials (BOMs), Statements of Work (SOWs), and technical proposals for customer approval.

• Partner with Account Executives to scope opportunities, assess customer needs, and position value‑driven physical security solutions.
• Deliver solution demonstrations, proof‑of‑concepts (POCs), and technical presentations to both technical and executive stakeholders.
• Clearly communicate complex physical security concepts to audiences with varying levels of technical expertise.

• Provide architectural oversight during installation, commissioning, and acceptance testing of physical security systems.
• Act as the technical escalation point for complex integration, performance, or interoperability issues.
• Collaborate with internal delivery teams and third‑party integrators to ensure solution integrity and design adherence.
• Evaluate and recommend security hardware and software platforms, ensuring best‑fit solutions for customer and organizational needs.
• Stay current on emerging physical security technologies, standards, and threats.
• Contribute to the development of design standards, reference architectures, and reusable solution templates.

• Coordinate with IT, Facilities, Network, and Cybersecurity teams to ensure secure, resilient, and scalable system integration.
• Support internal enablement by assisting with training, best practices, and peer reviews.

• 5+ years of Experience with one or more of the following technologies:
  Access Control, Video Surveillance, Intrusion and IT Infrastructure.
• Familiar with a variety of security device manufacturers, certifications preferred but not required.
• Ability to be agile and manage your own workload with little supervision.
• Ability to be a productive contributor in a remote working environment.

• 5+ years of pre‑sales, customer‑facing, engineering experience and 5+ years’ experience in estimating, design or engineering.
• Experience in the industry or related experience working with large‑scale projects or national deployments.
• Experience designing, configuring and…