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Trading Tech Support Specialist - Root Cause & Escalations
Remote / Online - Candidates ideally in
Athena West Colonia, El Paso County, Texas, USA
Listed on 2026-06-04
Athena West Colonia, El Paso County, Texas, USA
Listing for:
Plum Fintech
Full Time, Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Plum Fintech is seeking a Technical Support Specialist (Trading) in Texas to join our Customer Success team. In this role, you will investigate complex technical issues and work closely with engineering to ensure swift resolutions. We value troubleshooting skills, an analytical approach, and a strong commitment to customer satisfaction.
You will also support incident management and collaborate with various departments to enhance customer experiences through continuous improvements in our operations.
Enjoy perks like stock options, private health insurance, and flexible remote working!
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