Sr. Manager, Revenue Operations

$/yr - $/yr

Sortly is a simple, multi-device inventory management solution. Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic corporations, government entities, music bands & sports teams to stay on top of their consumables, assets, and material things. We are profitable, financially independent, and primed to scale within our $20B market. We are proudly a distributed and remote-first company since inception with teams across 4 countries.

• Real - We lead with authenticity, show transparency through being honest and clear, and take accountability by owning our actions and outcomes.
• Inspiring - We think big, empower others to achieve their best, and celebrate wins by recognizing large and small contributions.
• Smart - We demonstrate First Principles thinking by always asking "why" and seek to understand deeply, embrace growth mindset and drive decisions with data.
• Empathetic - We are humble and listen with an open mind, show up mentally and emotionally to make others feel valued, and consider how our actions impact others.

The Senior Revenue Operations Manager plays a critical role in aligning our go-to-market strategy across Sales, Marketing, and Customer Success. This individual will lead the development and execution of data-driven processes, systems, and insights that optimize revenue performance. By partnering cross-functionally, the Senior Revenue Operations Manager ensures operational efficiency, pipeline integrity, forecasting accuracy, and consistent execution against business goals.

• Own and optimize the full revenue operations as well as website tech stack (CRM, marketing automation, CS platforms, reporting tools).
• Maximize cross-functional alignment between sales, marketing, and customer success through shared processes, goals, and metrics.
• Enable forecasting, pipeline analysis, and revenue reporting to support accurate planning and performance tracking across the revenue organization.
• Manage lead lifecycle, funnel metrics, attribution modeling, and ensure clean data flow between systems.
• Oversee and optimize revenue workflows from lead to renewal, identifying opportunities to streamline operations and implement best practices for improved efficiency and performance.
• Lead high-impact projects that enhance revenue operations, including system upgrades, process enhancements, and team-wide alignment initiatives.
• Evaluate and implement new tools and integrations to support growth and scale.
• Establish and maintain guidelines that ensure consistent and effective CRM use, opportunity management, and data integrity to support scalable growth.
• Partner with marketing on lead scoring and campaign effectiveness analysis as well as continuous CRO on the website.
• Collaborate with customer success on churn analysis, health scores, and upsell/cross-sell insights.

• Min of 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations - ideally in a B2B SaaS environment.
• Strong experience managing and optimizing CRM and Revenue systems and tools (Hub Spot, Segment, Amplitude, Looker, etc).
• Deep understanding of sales funnels, customer journeys, and SaaS metrics (ARR, CAC, CLTV, NRR, etc.).
• Strong analytical skills and comfort in building reports and dashboards across multiple tools.
• Proven ability to collaborate cross-functionally, influence without authority, and drive change.
• Excellent communication and project management skills.
• Self-starter who thrives in a fast-paced, remote-first environment.

• Opportunity to work with a passionate and dedicated team.
• A culture that fosters innovation, growth, and collaboration.
• Competitive salary and benefits package.
• Chance to make a significant impact on the future of inventory management.
• Annual off-site retreats.
• Home office stipend.
• 401k match.
• Yearly learning and development reimbursement.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries: IT Services and IT Consulting