Automation​/AI Specialist - NIC

Founded in 2012 by Franchesca Van Buren, Esq.,
Insight Therapy Solutions is a leading telehealth provider delivering high-quality, accessible mental health care across the United States. We offer secure online therapy sessions for individuals, couples, and families, empowering clients to receive care wherever they are.

Our mission is to break barriers to mental health support through compassion, inclusivity, and innovation. We are proud to serve diverse communities with licensed clinicians who specialize in evidence-based, client-centered care.

At Insight, we believe that healing begins with connection, within ourselves, within our team, and with the people we serve. Together, we’re redefining what it means to care in the digital age.

This is a remote position.

Insight Therapy Solutions is looking for a highly skilled Automation / AI Specialist to join our growing remote team. This role is ideal for someone with strong hands‑on experience building workflow automations, AI agents, and internal productivity systems using tools such as n8n, APIs, and LLM-based technologies.

The ideal candidate is both technical and solution‑oriented — someone who can translate operational challenges into scalable, efficient automation workflows.

• Paid Time Off (PTO)
• Paid U.S. Holidays
• Parental leave
• Monthly Health Stipend

• Design, build, and maintain automated workflows using n8n
• Develop AI agents, copilots, and AI‑assisted internal tools
• Integrate third‑party APIs, databases, and cloud services into workflows
• Collaborate with IT and Operations teams to identify automation opportunities
• Optimize and improve existing automation systems for reliability and efficiency
• Monitor workflows and troubleshoot technical issues
• Stay updated on emerging AI tools, automation platforms, and best practices

• 3+ years of experience in automation, AI integration, or related technical roles
• Strong production‑level experience with n8n
• Hands‑on experience with AI agents, copilots, or LLM‑based tools
• Strong problem‑solving and debugging skills
• Ability to convert business processes into scalable automation workflows
• Comfortable working in a remote‑first environment

• Experience with Zapier, , or other automation platforms
• Familiarity with AWS, GCP, or cloud‑based infrastructure
• Experience with Git Hub/Git Lab and CI/CD workflows
• Experience integrating CRM, ATS, or operational systems
• Healthcare automation or HIPAA‑compliant workflow experience is a strong advantage

Applicants must submit a portfolio featuring 2–5 automation projects or AI workflow implementations they personally built.

Each submission should include:

• Business problem solved
• Tools/platforms used
• Workflow architecture or process overview
• Specific contributions made
• Measurable outcomes or efficiency gains
• Screenshots, Loom walkthroughs, Git Hub repositories, or demos (if available)

• n8n
• AI Agents / Copilot Tools
• REST APIs
• Jira, Trello, or similar project management tools

Full-time | Remote

Monday–Friday | 8:00 AM – 5:00 PM Pacific Time