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Bilingual Tech Support Agent – Remote; English/Spanish
Remote / Online - Candidates ideally in
Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listed on 2026-06-04
Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listing for:
Encoura
Full Time, Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Encoura is seeking a Bilingual Customer Care and Technical Support representative to provide first-contact technical support via phone and email. Responsibilities include troubleshooting technical issues, managing support tickets, and providing product guidance. The candidate must excel in English and Spanish communication, possess knowledge of computers, and have previous customer service experience. This is a full-time remote position with an hourly rate of $16 and includes comprehensive benefits.
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