Vice President of Product & Engineering; Remote - LATAM

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, Dev Ops, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, Git Hub AI Partner of the Year, a member of the Git Hub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting‑edge, integrated solutions that deliver business value.

We are seeking a LATAM‑based Vice President of Product & Engineering to own the vision, strategy, and technical execution of Atmosera’s core operational and client‑facing platforms: AMP (Atmosera Management Platform) and SERA.

As an MSP, we are a services company powered by proprietary software. This is a “dual‑persona” platform leadership position. Your primary customers are our internal Cloud Operations and Client Onboarding teams. Your mandate is to engineer platforms that automate internal service workflows, drive AI‑assisted efficiency, and protect our exponential scaling capacity. Simultaneously, you will own the client‑facing visualization engine (SERA), designing dashboards that clearly translate complex backend operations into a transparent, undeniable “absence of noise” for our end‑users.

Beyond technical platform ownership, this role requires a hands‑on, “Player‑Coach” executive. Operating from Latin America, you will lead our unified engineering organization—spanning our established US teams and our growing nearshore hubs. You will roll up your sleeves to get into the technical weeds while acting as a cultural champion, utilizing high emotional intelligence (EQ) to seamlessly integrate our cross‑border teams into a single, high‑performing development engine.

• Drive Exponential Leverage: Own the roadmap for our internal management platform, ensuring every feature developed reduces manual overhead and protects our ability to scale revenue without linear headcount growth.
• Automate Client Onboarding: Transition our service ingestion pipelines from manual quality‑control checkpoints to fully automated self‑deployments and self‑configurations.
• Establish Enterprise Guardrails: Build platform features that force operational compliance across lateral departments, reducing cross‑functional friction through system‑enforced Service Level Agreements (SLAs).

• Unified Engineering Ownership: Lead our international engineering organization from the front, managing talent across both our US and LATAM hubs. You will champion a “one‑team” philosophy, ensuring our regional centers operate as deeply integrated, peer organizations designed to exponentially expand our global development capacity.
• Agentic AI & Operational Skilling: Drive the strategy and development of agentic AI workflows. Focus heavily on building AI agents (utilizing Microsoft Copilot Studio and Azure AI Foundry) with specific operational skilling designed to autonomously triage, route, and resolve high‑runner alerts, drastically reducing manual intervention for the Cloud Operations team.
• Accelerate Development Velocity: Take direct accountability for deploying and mandating advanced AI coding tools and methodologies across all engineering teams, sustaining and expanding upon exponential multipliers in development output.

• Visualize the Value: Lead the development of our client‑facing portal (SERA) to accurately reflect the health, security, and optimization of client environments, proving the value of the managed service.
• Enable Client Success: Build platform features that support proactive, data‑backed client retention and expansion strategies, reducing reliance on reactive “heroic effort” from account teams.

• Cross‑Border Cultural Integration: Act as the strategic and collaborative bridge between our US‑based engineering/executive teams and our LATAM hubs…