Senior Salesforce Developer; Remote

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Join the ranks of visionary technology leaders at First American's Direct Division – where history meets innovation, and tradition fuels transformation. As a Senior Salesforce Developer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. We are not just implementing technology; we are defining the culture of a sales and marketing organization undergoing transformative change.

You will help design the future‑state architecture of our Salesforce instance, serving as the backbone of our quest for unity, fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board.

We’re not just seeking a technical expert; we’re looking for a change agent. Your blueprint will craft an end‑to‑end sales and marketing process that nurtures desired behaviours and delivers tangible results. Your insights will build trust in our Salesforce instance, enabling our sales and marketing teams to meet ever‑evolving demands. Through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization.

Be a part of the team that is redefining history. Come architect the future of sales at First American's Direct Division, a multi‑billion‑dollar operation honored as a Fortune 500 Best Company to Work For. Your architecture will serve our business and set a precedent for the entire title and settlement industry. We are open to remote candidates for this role.

Senior Salesforce Developer will play a key role in advancing the Direct Division's CRM capabilities by leveraging Salesforce Financial Services Cloud, Marketing Cloud, Agentforce, and Data 360 to deliver intelligent, data‑driven experiences. The ideal candidate is passionate about building scalable, high‑impact solutions that blend declarative design, automation, and emerging agentic AI capabilities.

• Design, develop, and deploy scalable Salesforce solutions across Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud, Agentforce, and Data 360 to support evolving business and operational needs.
• Lead the implementation and customization of Agentforce and Data 360 capabilities, enabling intelligent workflows, AI‑driven automations, contextual insights, and predictive decision‑making.
• Apply hands‑on AI experience, including prompt engineering and generative AI tools, to enhance Salesforce‑powered analytics, automation, reporting, customer engagement, and operational efficiency.
• Architect and maintain integrations between Salesforce and enterprise platforms, APIs, and external data sources while ensuring data integrity, consistency, and scalability.
• Champion a "configuration‑before‑code" development philosophy, leveraging declarative tools wherever practical while implementing custom development when necessary.
• Develop and maintain Lightning Web Components (LWC), Apex classes, triggers, flows, and integrations to extend platform functionality and support complex business requirements.
• Monitor, troubleshoot, and optimize Salesforce platform performance, proactively identify opportunities to improve reliability, scalability, and user experience.
• Collaborate closely with business stakeholders, product owners, data teams, security, and Dev Ops teams to deliver solutions aligned with enterprise architecture…