Remote IT Help Desk Specialist – Tier 1 & 2
Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-06-04
Miami, Miami-Dade County, Florida, 33222, USA
Listing for:
Phase2 Technology
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Phase2 Technology is seeking an IT Support Specialist to provide in-depth support and lead problem-solving efforts for various technology products. The ideal candidate will have at least 3 years of experience in IT support, including Tier 1 and Tier 2 ticket resolution, with expertise in both Windows and macOS environments.
This role requires a Bachelor's degree in Information Technology or Computer Science, alongside knowledge of cloud-based IT support tools. The position provides a compensation range of $52,900 to $108,000, reflecting the annualized salary based on experience and qualifications.
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