Platform Professional Services Principal Consultant; Remote

Overview

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We’re a mission-driven company that values flexibility and autonomy to own careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.

Ready to join a mission that matters? The future of cybersecurity starts with you.

Crowd Strike Services is seeking a Platform Professional Services Principal Consultant who will be responsible for the planning, deployment, implementation, and operational support of the Crowd Strike platform and related applications. The Platform Professional Services Principal Consultant will oversee all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the Crowd Strike platform & applications.

Deployment and Operations activities may include:

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the Crowd Strike Falcon platform and associated applications
• Assist customer with operationalizing all modules of the Falcon platform
• Troubleshoot customer issues across small to large enterprises
• Utilize and engineer native and 3rd party software deployment technologies
• Develop scripting and application solutions using Falcon APIs
• Customer project planning and status
• Work closely and collaboratively with customer information technology teams
• Leveraging Crowd Strike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
• Assist customers with the integration of Crowd Strike into existing tools
• Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
• Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral
• Develop and lead skills workshops for the Platform Professional Services team
• Ability to travel up to 25% of the time

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 10 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Strong understanding of software deployment technologies
• Very knowledgeable on Windows, Mac, and Linux platforms
• Strong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
• Skillful communication and effective ability to build collaborative relationships
• Expert experience with presentation technical content to various audiences
• Expert experience in computer and network systems security
• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
• Proactive and thorough ability to manage work and prioritize customer projects
• Experience mentoring team members
• Some experience leading a team to complete projects
• High level of motivation; self-starter; results driven
• Potential for travel and assignment work exists

• Endpoint Security:
  Falcon platform (preferred), AV, and EDR solutions
• Operating Systems:
  Windows, Linux, Mac
• Software Deployment: SCCM, Group Policy, McAfee EPO, IBM Big Fix, Puppet, Chef, Citrix, PDQ, Ps Exec
• Development:
  Power Shell, Python, Bash, Batch
• Technologies:
  Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
• Compliance: CIS Benchmarks, STIGs, PCI, HIPAA
• Database: SIEM, MSSQL, Splunk, Log Scale
• Identity:
  Identity, Active Directory, Azure-AD, SSO
• Cloud: AWS, Azure, and GCP

This role may require the…