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Technical Support

Remote SaaS Onboarding Manager - Lead & Coach Teams

Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listing for: brightwheel
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Brightwheel is looking for a Customer Onboarding Manager to lead a remote team in delivering exceptional onboarding support for schools using their platform. The ideal candidate will possess strong leadership, communication, and organizational skills, with a proven track record in customer success and onboarding for SaaS products. Responsibilities include coaching a team of specialists, monitoring performance metrics, and continuous improvement of onboarding processes to enhance customer satisfaction.

Join brightwheel to contribute to impactful early education solutions.
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