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Technical Support

Remote Support Engineer — Cloud & AI Infra

Remote / Online - Candidates ideally in
South Kingstown, Washington County, Rhode Island, USA
Listing for: Poolside
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Poolside is looking for a Customer Support Technician to handle technical issues with their SaaS product and on-prem deployments. The role involves troubleshooting software and resolving issues while maintaining customer satisfaction. Candidates should have strong problem-solving skills, knowledge of AWS and related tools, and experience in customer support. The position offers fully remote work, flexible hours, 37 vacation days, and health insurance benefits.

Join Poolside to contribute to groundbreaking AI developments.
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