Solution Architect, Salesforce Consulting

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** This is a remote position based in the US;
Visa sponsorship is not eligible.

Role Summary

As aSolution Architectat Platinum Cubed you will play a critical role in driving successful client engagements. As the primary point of contact, you will build strong relationships with clients, serving as their trusted advisor throughout the project lifecycle. Your expertise in solution, design, and functional consulting will enable you to understand clients' unique business processes, translate requirements into actionable plans, and deliver customized Salesforce solutions.

By leveraging your strong analytical and problem-solving skills, you will guide clients towards optimized work processes and cultivate innovation within their organizations. Your ability to effectively communicate complex concepts and instill trust will be paramount in building lasting partnerships and ensuring client satisfaction.

Task Summary

• Serve as the primary point of contact for clients, building strong relationships and understanding their unique business requirements.
• Collaborate with stakeholders to gather and document business processes, functional requirements, and system specifications.
• Design comprehensive Salesforce solutions that align with clients' needs and industry best practices.
• Conduct workshops and facilitate discussions to elicit client requirements and validate proposed solutions.
• Translate business requirements into actionable project plans, including timelines, deliverables, and resource allocation.
• Customize Salesforce applications using declarative configuration, workflows, and validation rules.
• Collaborate with development teams to ensure smooth integration of custom components and third-party applications.
• Conduct thorough testing and quality assurance to ensure solutions meet client expectations.
• Provide ongoing support and guidance to clients during implementation, including user training and change management.
• Continuously explore innovative approaches and emerging technologies to optimize work processes and deliver added value to clients.
• Collaborate with our sales team as an expert when needed.
• Provide guidance towards team members.
• And any other tasks that may be assigned that align with this position.

We at Platinum Cubed are a competency based organization. Which are Observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

• Manages Complexity:
  Navigate complex business challenges and provide simplified solutions that meet clients' objectives.
• Manages Ambiguity:
  Thrive in ambiguous situations, adapt to changing requirements, and find clarity amidst uncertainty.
• Communicates Effectively:
  Demonstrate excellent communication skills to convey complex concepts and build trust with clients and team members.
• Cultivates Innovation:
  Foster a culture of innovation by identifying opportunities for improvement and recommending creative solutions.
• Decision Quality:
  Make well-informed decisions based on analysis, experience, and understanding of clients' needs.
• Optimizes Work Processes:
  Streamline business processes and workflows to enhance productivity and optimize resource utilization.
• Instills Trust:
  Establish credibility with clients through reliable and transparent communication, and consistently delivering high-quality solutions.

Minimal Requirements

• 3 years of Salesforce Consulting experience
• Experience implementing multiple Salesforce solutions, including Sales Cloud or Service Cloud
• Consulting and Project Management experience using both waterfall and agile methodologies
• Salesforce Certifications
  :
• Associate (If Admin achieved after 2022)
• Administrator
• Business Analyst
• User Experience
• 1 or more
  of the following Salesforce
  
  Certifications:
• Advanced Administrator
• Service Cloud
• Experience Cloud
• Pardot Specialist
• Proficient with Google Suite
• Strong Communication skills via; written, verbal and presentation methods
• Currently 5-25% travel required

Preferred Requirements

• 5 years of Salesforce experience
• FSC Accreditation
• Experience leading business process engineering meetings
• Document business solutions in design documentation
• Design…