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IT Project Manager Systems Administrator

Remote VP of AI-Driven Support Operations

Remote / Online - Candidates ideally in
Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listing for: Velocity
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions company seeks a Vice President of Support Operations to oversee support infrastructure and drive operational excellence. You will implement AI-powered automation to enhance service performance, manage teams across NOC and Contact Center, and align support with business growth. This pivotal role demands extensive leadership experience and a strong background in IT operations. Applicants should possess a bachelor's in IT and an MBA, demonstrating a commitment to innovation and customer satisfaction.
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