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Remote SaaS Customer Advocate Lead: Coach & Resolve

Remote / Online - Candidates ideally in
North Las Vegas, Clark County, Nevada, 89030, USA
Listing for: Hospitable
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 98641 USD Yearly USD 98641.00 YEAR
Job Description & How to Apply Below
Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional customer experiences. Your responsibilities include managing support queue distribution, coaching team members, and handling technical troubleshooting. The ideal candidate has customer support experience in the SaaS industry, particularly with metrics improvement. The role offers a fully remote environment, with annual compensation ranging from $98,641.60 to $ based on location-related cost of living adjustments, along with additional benefits and perks.
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