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Technical Support IT Support

Remote Senior Customer Support Engineer - CDN & AI Solutions

Remote / Online - Candidates ideally in
Biddeford, York County, Maine, 04005, USA
Listing for: Vercel
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their customers. This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on experience with the Vercel platform, strong communication skills, and a knack for problem-solving. The position requires participation in an on-call rotation for global support, with a focus on ensuring excellent customer satisfaction.
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Position Requirements
10+ Years work experience
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