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Remote Service Desk Analyst – Federal HR IT Support

Remote / Online - Candidates ideally in
Papillion, Sarpy County, Nebraska, 68046, USA
Listing for: iQuasar, LLC
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Makpar is seeking a Service Desk Analyst to provide remote customer support for Federal Government systems. This role involves managing phone and electronic requests while ensuring timely resolutions to meet service level agreements.

Candidates should have at least 2 years of customer service experience and a high school diploma (Bachelor's preferred). Strong communication skills and critical thinking abilities are essential, along with a requirement for US citizenship or legal residency.

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