Infrastructure Systems Engineer

Infrastructure Systems Engineer About the Role

As an Infrastructure Systems Engineer with Conduent, you’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything, and to that end we value our work and each other in the process, making it an award-winning place to work.

We are looking for a motivated and technically skilled Infrastructure Systems Engineer to join our infrastructure platform team. In this mid-level role, you will be responsible for the day-to-day management, operation, and continuous improvement of our virtual machine infrastructure across VMware/vSphere and Microsoft Azure environments. You will work closely with platform, Dev Ops, and application teams to ensure reliable, scalable, and well-governed IaaS services.

• Administer, operate, and support virtual machine infrastructure across VMware vSphere and Microsoft Azure environments
• Provision, configure, and decommission VMs in alignment with organizational standards and capacity plans
• Develop and maintain Ansible playbooks and roles for automated configuration management, patching, and compliance enforcement
• Monitor VM health, performance, and resource utilization; identify and resolve infrastructure incidents in a timely manner
• Collaborate with platform engineering and security teams to implement hardening standards and ensure infrastructure-as-code best practices
• Participate in on-call operational support for VM-related incidents and service requests (e.g., patch management, certificate rotation)
• Maintain accurate documentation for VM runbooks, configurations, and operational procedures
• Contribute to lifecycle management activities including OS patching, image management, and template standardization
• Support capacity planning efforts by tracking utilization trends and making recommendations for rightsizing or scaling
• Assist in evaluating new tooling and technologies to improve automation, observability, and operational efficiency

• 3–5 years of hands-on experience managing virtual machine infrastructure in enterprise environments
• Proficiency with VMware vSphere, including ESXi, vCenter, and VM lifecycle management
• Demonstrated experience with Ansible for configuration management and automation
• Solid understanding of networking concepts (VLANs, subnets, DNS, load balancing) as they relate to VM connectivity
• Experience with Linux and Windows Server administration in a virtualized environment
• Familiarity with infrastructure-as-code principles and practices
• Strong troubleshooting and diagnostic skills across computer, storage, and network layers
• Ability to work independently and manage multiple concurrent tasks with minimal supervision
• Must reside within the United States
• Requires additional fingerprint/background clearance, and ongoing recertification every 3 years.

• Working experience with Microsoft Azure IaaS services (Virtual Machines, VNets, Managed Disks, Azure Resource Manager)
• Experience with Azure CLI, Open Tofu, or similar for infrastructure provisioning automation
• Familiarity with VM image/template pipelines (e.g., Cloud Init)
• Exposure to monitoring and observability platforms (e.g., Splunk, App Dynamics, Azure Monitor)
• Knowledge of ITIL or similar IT service management frameworks
• Relevant certifications such as VMware VCP, Microsoft AZ-104, or Red Hat RHCSA/RHCE

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one
• Retirement Savings: Robust programs to help you secure your financial future
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more
• Career Growth Opportunities: Paths for advancement within a global organization
• Paid…