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Technical Support IT Support

Remote Cloud Support Team Captain

Remote / Online - Candidates ideally in
Sterling Heights, Macomb County, Michigan, 48310, USA
Listing for: Intermedia Intelligent Communications
Full Time, Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
Intermedia Intelligent Communications is seeking a Technical Support Team Captain to manage a remote technical support team. The ideal candidate will possess advanced knowledge of cloud communication services, leadership experience, and strong communication skills. Responsibilities include overseeing daily operations, coaching team members, analyzing support metrics, and collaborating with cross-functional teams. This full-time position offers a salary between $60,000 and $70,000 annually, emphasizing employee development and customer service excellence.
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