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Senior Technical Support Lead; AMER - Remote
Remote / Online - Candidates ideally in
Hilo, Hawaii County, Hawaii, 96720, USA
Listed on 2026-06-04
Hilo, Hawaii County, Hawaii, 96720, USA
Listing for:
Omilia
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Omilia is looking for a Senior Technical Support Manager to lead the AMER support team. The role requires expertise in technical support management, ensuring SLAs are met across various severity levels, and coordinating with cross-region teams.
With emphasis on people development and strong communication skills, you'll support key customer relationships and drive improvements in service quality. This fully remote position offers a collaborative work environment with opportunities for professional development.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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