IT Network Systems Administrator

The City of Coeur d'Alene is hiring for an experienced IT Network Systems Administrator.

The Network Systems Administrator is responsible for the overall operation of the City's computer and electronic information system, maintain operations within the City and public access to the system. The position administers the computer systems and technology, including the Wide Area Network (WAN) and Local Area Network (LAN), Virtual Private Networks (VPN), and all related and supporting technology. The position plans for, designs, and implements upgrades and expansions to accommodate growth and new City capabilities and requirements.

The position requires a high degree of proficiency in the technical, professional, and analytical skills that are required. It also requires a high level of interpersonal skills in dealing with system users. The Network System Administrator is supervised by the Municipal Services Director, working collaboratively with the IT Database Application Developer on IT related projects and priorities, with wide latitude for independent judgment and initiative.

The position performs the duties of the IT Database Application Developer when needed or in that employee's absence. The position directly supervises the IT Technician, Network Specialist and Operations Technology positions. Requirements include an Associate's degree or advanced technical training in computer science or a related field, valid driver's license, eight (8) years of progressively responsible experience providing IT network administration of which four (4) years include managing a large networking environment, , Criminal Justice Information System (CJIS) background clearance, and MCSA/MCSE certification.

This is an on-call position, responding to emergencies outside normal business hours. The position works in a public building environment where the noise level is generally moderate.

First review of applications will be after 5pm on Monday, 6/15/2026.  The posting may remain open if it is deemed more applications are needed to find a qualified applicant pool.

Please note that we don't have the ability to provide sponsorship.  Applicants must be legally authorized to work in the United States.

This is an in-person onsite position. This position does not provide remote work.

Essential Duties and Responsibilities (illustrative only and may vary by assignment)

* Administers the City's computer and electronic systems and operations including, but not limited to, internet access, Wide Area Network (WAN) and Local Area Network (LAN) systems, Virtual Private Networks (VPN), hardware, software, servers, database, VOIP, firewalls and switches, data storage, network security, security camera, and related operations;

* Supervises, provides direction and coordinates staff training and work schedules, motivates, and evaluates the IT Technician, Network Specialist and Operational Technology employees;

* Installs, configures, and maintains network servers including backups, operating system upgrades, and software upgrades and is responsible for the overall health of the network;

* Partners with city departments in planning, analysis, and implementation of new network projects and identifies service needs, resource requirements, and problem areas, and oversees deployment of city-owned software for optimum maintainability and how it will affect the overall network;

* Provides extensive expertise to the overall management of the network, servers, and related systems;

* May perform the duties of the Local Agency Security Officer (LASO) for Criminal Justice Information Services (CJIS);

* Coordinates with contractors for security services and makes recommendations and decisions for the security of all city networks;

* Monitors server storage space, performance, and event logs;

* Maintains and logs performance of network switches and firewalls;

* Maintains storage area network, monitoring available and used space, performance, and troubleshooting and resolving problems;

* Responds to, troubleshoots, and resolves system failures;

* Responds to and resolves user problems;

* Researches current and ongoing security threats to the system and determines methods to mitigate risks;

* Maintains and upgrades fiber cable network, including doing locates, as needed;

* Maintains VOIP phone system;

* Researches, plans, and implements system expansions and upgrades, including preparing budgets and purchasing equipment;

* Prepares and implements annual budget for equipment purchases;

* Maintains inventory of equipment available, including purchasing;

* Designs network expansions to accommodate increase in users, additions of new buildings and sites to be served, connecting to outside agencies, and related growth

* Creates and implements IT policies and procedures;

* Provides training and support to all system users, answering questions and providing information, as needed;

* Researches, learns, and maintains proficiency in new technology, equipment, hardware and software, applications,…