Technical Director; remote, UK

Responsibilities

• Developing and growing a team of Technical Managers in the UK.
• Implementing a comprehensive Ajax Systems training program for the UK market
• Play a key role in providing product feedback/requests
• Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
• Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s.
• Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Analyze customer needs in collaboration with sales departments
• Create vision, provide direction from own perspective
• Develop training materials/content for the Technical Sales Training Team

• 5+ years of experience leading technical teams, ideally in a customer-facing or partner ecosystem environment
• Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields
• Strong working knowledge of CCTV systems, access control technologies and fire alarm systems
• Proven hands‑on experience in designing and installing video surveillance, fire alarm, or other security systems
• Experience delivering offline and online technical training to technical audiences
• Excellent presentation, communication, and interpersonal skills
• Flexible and willing to travel for business trips, trade shows, and other professional events
• Self‑motivated and independent, with an outgoing personality and a proactive approach to work