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Remote Tech Support Escalation Specialist; Tier I–II

Remote / Online - Candidates ideally in
Wyoming, Hamilton County, Ohio, USA
Listing for: Vistabeam
Full Time, Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20 - 28 USD Hourly USD 20.00 28.00 HOUR
Job Description & How to Apply Below
Position: Remote Tech Support Escalation Specialist (Tier I–II)
Vistabeam is hiring a Customer Care Representative in Wyoming, Ohio. This full-time position requires the candidate to handle complex customer technical issues, serving as the primary escalation point between different teams. Key responsibilities include advanced diagnostics, troubleshooting, and maintaining communication with business customers. A minimum of one year in a technical support environment is required. Benefits include dental, health, vision insurance, and a work-from-home option.
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