Business Systems Analyst

Salary Range: $66,000.00 To $78,000.00 Annually

In search of: The next member of our team. If you enjoy working in a collaborative environment and want to help bridge business needs with technology solutions in an evolving Systems & Technology Department, read on. We’re looking for someone who:

• Is equally adept at taking initiative as taking direction to solve business and systems challenges.
• Excels at translating business needs into clear technical and functional requirements.
• Communicates ideas in a clear, concise, and understandable way.
• Self-motivates and focused on quality work.
• Finds that attitude is as important as technical skill.
• Loves it when an assignment goes right but is resilient and stays upbeat when it doesn’t.
• Listens well, asks incisive questions, and digs into details while keeping the big picture in focus.
• Brings creativity, curiosity, and openness to new ideas and solutions.
• Above all, thrives on collaboration and takes great satisfaction in helping others meet their goals.

This role is primarily based out of our Binghamton, NY home office and offers a hybrid schedule, allowing for a combination of onsite collaboration and remote work during the week.

The level of the position will be determined by relevant skills, experience and qualifications.

• Elicit, analyze, document, and validate business requirements for system enhancements and new solutions.
• Serve as a liaison between business stakeholders and technical teams to ensure alignment on objectives.
• Translate business requirements into functional specifications, user stories, and process flows.
• Collaborate with developers, QA teams, and project stakeholders to design, test, and implement solutions.
• Support system testing efforts including test planning, test case creation, and defect tracking.
• Analyze existing systems and processes to identify areas for improvement and optimization.
• Assist with data analysis, reporting, and system configuration to support business needs.
• Provide support during system implementation, including user training and post-deployment issue resolution.
• Participate in project planning, timelines, and status reporting.
• Demonstrate an understanding of cybersecurity risks and incorporate security considerations into system requirements, supporting a secure-by-design approach.

• Business Systems Analyst: 3-5 years of experience.
• Senior Business Systems Analyst: 5+ years of experience.
• Experience gathering and documenting business and functional requirements.
• Strong and analytical and problem-solving skills.
• Experience working with cross-functional teams in a collaborative environment.
• Ability to work both independently and as part of a team.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent communication skills (written and verbal) with both technical and non-technical audiences.
• Strong attention to detail and commitment to accuracy.
• Ability to pay close attention to detail and perform work reliably, accurately and thoroughly.
• Flexibility to support project timelines when needed.
• Intermediate proficiency in Microsoft Windows and Office Suite required.
• Ability to work on a team and independently.
• Ability to work outside of normal business hours to meet project deadlines.

Additional Duties and Responsibilities of a Senior Business Systems Analyst:

• Lead requirements gathering sessions and stakeholder meetings.
• Define requirements by identifying project milestones, phases, dependencies, and constraints, and orchestrate requirement validation, approval, communication, and distribution across business and technical teams.
• Assess how proposed changes affect business operations, processes, and systems; recommend mitigation strategies and implementation approaches as needed.
• Mentor junior analysts and provide guidance on best practices.
• Demonstrates advanced understanding of cybersecurity risks and incorporates security considerations into system requirements by supporting the Secure Software Development Lifecycle…