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Remote Product Support Specialist — Tax SaaS

Remote / Online - Candidates ideally in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Refinitiv
Remote/Work from Home position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Refinitiv is looking for a Customer Support Representative for a remote role in the United States. This position involves providing exceptional support to customers via email, phone, and chat, while developing knowledge of Safe Send’s product suite and the tax and accounting industry.

The ideal candidate will have over one year of experience in a customer-facing role, strong organizational skills, and the ability to troubleshoot technical issues. Benefits include flexible work arrangements and comprehensive health insurance.

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