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Support Engineer II – Remote IT & Onsite Troubleshooting
Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-06-04
Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for:
Quanexus is now Skynet Innovations
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Layer Cake, now part of Skynet Innovations, seeks a Support Engineer II in Cincinnati, Ohio, to provide intermediate technical support for clients. The role includes phone support, ticketing system management, and on-site assignments, ensuring high service levels and customer satisfaction.
The ideal candidate should have solid troubleshooting skills, strong knowledge of Active Directory, and experience with various ticketing software. Layer Cake offers generous benefits, including unlimited PTO, 401K matching, and comprehensive health insurance.
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